Please note that there will be some changes to our opening hours during the festive period including some service closures.

See below for information.

Christmas 2024 opening hours:

Core hubs open as usual until (and including) 24th December.

25th December (Christmas Day): Closed

26th December (Boxing Day): Closed

27th December: Open 9am-5pm

Saturday 28th and Sunday 29th December: Closed

30th December: Open 9am-5pm

31st December (New Year’s Eve): Open 9am-5pm

1st January (New Year’s Day): Closed

2nd January: Normal operating hours resume

 

Please note that the above opening times relate to our core hours only. For other opening times outside of these core hours, we advise checking with your local hub.

Digital groups will be available during periods of hub closure, please contact your recovery worker or local hub for details.

I need help out of hours, what can I do?

Non-emergency:

Please call 111 or visit 111.nhs.uk

You can also contact your GP.

Emergency:

Please call 999 or visit your local Accident and Emergency department (A&E) if it is safe for you to do so.

Mental health crisis:

If you find yourself in a mental health crisis and need urgent support, call 111 and select option 2.

You can also contact Samaritans any time, day or night.

  • Call 116 123
  • Email jo@samaritans.org

Urgent Treatment Centres (UTC) and Accident and Emergency departments (A&E)

Urgent Treatment Centre

Andover Minor Injuries Clinic
Opening Hours: 8:30am – 6:00pm Monday to Friday. Please call NHS 111 before coming to the clinic.
Address: Charlton Road, Andover, SP10 3LB
Website: Click here

Gosport Urgent Treatment Centre
Opening Hours: 8am to 10pm, seven days a week
Address: Gosport War Memorial Hospital, Bury Road, Gosport, Hampshire, PO12 3PW
Website: Click here

Lymington Urgent Treatment Centre (PHL Group)
Opening Hours: 8am and 9pm, 365 days per year
Address: Lymington New Forest Hospital, Wellworthy Road, Lymington SO41 8QD
Website: Click here

Petersfield Urgent Treatment Centre
Opening Hours: 8:00am-8:00pm 365 days a year.
Address: Petersfield Community Hospital, Swan St, Petersfield GU32 3LB
Website: Click here

Portsmouth Urgent Treatment Centre (Practice Plus Group)
Opening Hours: Open 8am-8pm every day
Address: Practice Plus Group Urgent Treatment Centre, Portsmouth, Milton Road, Milton
Portsmouth, Hampshire, PO3 6DW
Website: Click here

Southampton Urgent Treatment Centre (Practice Plus Group)
Opening Hours: Monday to Friday 7.30am-10pm, Weekends and bank holidays 8am-10pm.
Address: Royal South Hants Hospital, Level B, Brintons Terrace, Southampton, Hampshire, SO14 0YG
Website: Click here

Accident and Emergency Departments

Basingstoke and North Hampshire Hospital
Opening Hours: Open 24 hours a day, seven days a week.
Address: Aldermaston Road, Basingstoke, Hampshire, RG24 9NA
Website: Click here

Queen Alexandra Hospital
Opening Hours: Open 24 hours a day, seven days a week.
Address: Emergency Department, B Level, Queen Alexandra Hospital, Southwick Hill, Portsmouth, PO6 3LY
Website: Click here

Royal Hampshire County Hospital
Opening Hours: Open 24 hours a day, seven days a week.
Address: Romsey Road, Winchester, Hampshire, SO22 5DG
Website and directions: Click here

Royal Surrey County Hospital
Open 24 hours a day, seven days a week.
Emergency Department, Royal Surrey County Hospital, Egerton Rd, Guildford GU2 7XX
Website: Click here

Additional mental health support

Campaign Against Living Miserably
Offering support for people having suicidal thoughts, via helpline or online chat.
Call: 0800 585858
Website: www.thecalmzone.net

Safe Haven
Face to face mental health support at the Wellbeing Centre in Leigh Park. A team of Crisis workers from HEH Mind, Mental Health Practitioners from SHFT and drug and alcohol support workers from Inclusion, help provide support and advice to people experiencing a mental health crisis. Open 365 days a year from 6pm-10pm.
Call: 0300 303 1560 or just drop in
Website: Adults’ Safe Haven

Useful contacts

  • NHS 111

    Visit NHS 111 online

    Call: 111

    You should use the NHS 111 service if you urgently need medical help or advice, but it’s not a life-threatening situation.

    For medical emergencies, call 999.

  • Samaritans

    Visit the Samaritans website

    The Samaritans offer a 24-hour confidential telephone helpline.

    Call: 116 123 (24 hours, 365 days)
    Email: jo@samaritans.org

  • Police

    For emergencies, call 999.
    For non-emergencies, call 101.

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IMPORTANT SERVICE INFORMATION FOR THE CHRISTMAS PERIOD – PLEASE READ!

There will be some changes to our opening hours during the festive period, including some service closures.

Our service and phone lines will be closed on Christmas, New Year, weekends and bank holidays.

For service information during this time, including emergency and non-emergency help outside of our service hours, please visit our Christmas Service Information page.

Christmas Service Information